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Clodo
Support

Support

Pick the right channel for your problem. For technical issues a support request is fastest, because the conversation stays on record and we can look back at it.

Open a ticket or send a message

If you have an account, open a ticket from the panel for the fastest response; if not, use the guest form.

I have an account

Open a support request

Sign in to create a support ticket. We can help you quickly with your server, order, and past conversations.

No account / guest

Write to us directly

You can ask without an account. Your message reaches our team and we reply to the email address you provide.

Other ways

Email

Send an email directly for general inquiries, business questions, or account issues.

[email protected]

Discord

Join our community, chat with other users, and follow product updates.

Join Discord

Support hours

Our human support team replies daily between 09:00 and 18:00. Outside these hours, our AI support assistant helps.

Time zone: Europe/Istanbul (TRT)

Before you write

Check our guides and frequently asked questions for immediate answers.

Discord rulesClodo rules
Guides and documentation

Server setup, bot hosting, backups, and management steps.

Frequently asked questions

Billing, plan changes, resource limits, and general topics.