Support
Pick the right channel for your problem. For technical issues a support request is fastest, because the conversation stays on record and we can look back at it.
Open a support request
Sign in and open a request from the panel. We answer with your server, order and past conversations in front of us.
Check the docs first
Step by step fixes for common problems such as bots stopping, database connections and plan changes.
Response time
We are in beta and the support team is small. We reply as soon as we can, but we do not promise a guaranteed response time at this stage.
Is there an outage?
Ongoing outages and scheduled maintenance are announced as a banner at the top of the panel, and past notices live on the Announcements page.
Report abuse
If you want to report content hosted on Clodo you can reach us even without an account. State the address and the problem clearly in your report.
Get in touch
If something is wrong with your account, open a support ticket so it is recorded and tracked. For general questions and announcements, join our Discord server.