Terms of Service

1. Parties and definitions

Service provider: Clodo is currently operated by the natural persons running the project and not through a registered legal entity. It is referred to below as Clodo.

Once incorporation is complete, the registered trade name, address, tax office and tax number will be published on this page, and the change will be notified to registered users under section 13. No fee will be charged to any user before that information is published.

Customer: any natural or legal person who creates an account on Clodo and uses the services.

Services: all products offered by Clodo, including Discord bot hosting, static web hosting, worker and scheduled job execution, API hosting, managed databases and S3 compatible object storage.

2. Current stage of the service

As of the revision date of this document, the service is in a free beta stage. No fees are collected from customers and no commercial activity is carried out at this stage.

No service level is committed during beta. Services may be interrupted without prior notice, plan contents and resource limits may change, and data loss may occur where technically unavoidable.

For this reason, during beta you are strongly advised to keep an independent copy of your data under your own control.

Should charging begin, notice will be given at least fifteen days in advance. No fee will be requested and no automatic payment will be initiated without that notice, and existing accounts will not be moved to a paid plan automatically.

3. Account creation and account security

You must be at least eighteen years old to create an account. If you are under eighteen, you may use the services only with the explicit permission of your parent or legal guardian and under their responsibility.

The information you provide at registration must be accurate, current and your own. Accounts opened with false, misleading or third party information will be closed.

You are responsible for the security of your account. Do not share your password with third parties. Unless proven otherwise, all activity carried out through your account is deemed to be yours.

Protecting your account with two factor authentication is recommended. You must notify us without delay if you become aware of unauthorised access.

4. Scope of service and resource usage

Each plan runs in an isolated container with the memory, processor and disk limits stated at the time of order. These limits are upper bounds.

Server resources are shared among multiple customers. The processor and memory values stated in a plan therefore do not constitute resources exclusively reserved and guaranteed for you. Performance may fluctuate during periods of heavy use.

Usage that continuously consumes high resources to the detriment of other customers may be restricted. Except in urgent cases, you will be contacted before any restriction is applied.

5. Prohibited uses

The following activities are prohibited. Where the nature of the matter requires it, the service will be stopped without prior warning upon detection, and the competent authorities will be notified where necessary:

• Any content or activity contrary to applicable law
• Unauthorised access attempts, port scanning, brute force attacks
• Carrying out or facilitating denial of service attacks
• Sending unsolicited bulk electronic messages
• Cryptocurrency mining and similar activities that continuously consume high processing power
• Hosting or distributing content that infringes copyright or other intellectual property rights
• Phishing, malware distribution, operating botnet command and control servers
• Any material relating to child sexual abuse
• Bots and automations that violate the terms of third party platforms, in particular Discord
• Reselling or sharing the service with third parties

6. Responsibility for content and unlawful content notices

You are solely responsible for the content you host and for its lawfulness. Clodo is under no obligation to monitor customer content in advance and does not do so.

When a notice is received regarding content alleged to be unlawful, it is assessed without delay. Where the infringement is manifest, access to the content is disabled and the customer concerned is informed.

You may submit notices through our support channels. A notice must clearly state the address of the content and the grounds on which it is alleged to be unlawful. You may submit a notice even if you do not hold an account.

Traffic records required to be kept under applicable law are retained for the statutory period with their integrity and confidentiality preserved, and are shared only upon a duly issued request from the competent authorities.

7. Fees and payment

This section applies if charging begins following the notice described in section 2.

Service fees are charged at the prices published on the site. Prices may change subject to prior notice; the price applied to a customer remains fixed for the duration of the ongoing service period.

Payment is taken in advance at the beginning of the service period. The service is made available once payment is confirmed.

If the service is not renewed at the end of its period, it is stopped. A reminder is sent before expiry.

After expiry your data is retained for the period stated in the panel and is permanently deleted at the end of that period.

8. Right of withdrawal and refunds

This section applies if charging begins. As no payment is collected during the free beta, refunds do not arise.

Under Turkish distance contract legislation, consumers generally have a right of withdrawal within fourteen days.

However, for services performed instantaneously in electronic form, the right of withdrawal cannot be exercised once performance has begun with the consumer's approval. Performance is deemed to begin the moment your service is provisioned to your account. Your explicit approval on this point is obtained during ordering.

You may nevertheless write to us if you are not satisfied. Requests made within the first seven days are assessed taking actual usage into account.

9. Outages and maintenance

Reasonable efforts are made to keep the service running without interruption. However, uninterrupted access is not guaranteed and no service level agreement is committed at this stage.

Planned maintenance is carried out during low traffic hours where possible and is announced in advance.

No liability is accepted for outages arising from force majeure such as power failures, data centre faults, network provider issues, cyber attacks, epidemics and natural disasters.

10. Backups and responsibility for data

Regular backups are taken on plans that include a backup feature. However, it is not guaranteed that backups are complete or restorable in every case.

Keeping a current copy of your data under your own control remains your responsibility.

In the event of data loss, our liability is limited to the amount paid to us for the last period of the service concerned. During the free beta this amount is zero.

11. Suspension and termination

Your service may be suspended or the agreement terminated in the event of a breach of these terms, non payment, or use of the service in a way that endangers other customers or the infrastructure.

Except in urgent cases, you will be contacted before suspension and given a reasonable period to remedy the breach.

You may close your account at any time. A closure request does not in itself create a right to a refund for paid but unused time.

12. Limitation of liability

The services are provided as they are. No express or implied undertaking is given as to fitness for a particular purpose.

No liability is accepted for indirect damages such as loss of profit, loss of business, loss of reputation and loss of data.

In any event our total liability may not exceed the amount paid to us for the service concerned in the three months preceding the date the damage arose.

These limitations do not apply to damages arising from our intent or gross negligence, nor within the scope of mandatory consumer protection and other imperative provisions.

13. Changes to these terms

These terms may be updated from time to time. The revision date appears at the top of the document.

Material changes that may operate to your detriment are notified by email and through the panel at least fifteen days before they take effect.

If you do not accept a change you may close your account. Continuing to use the service after the notice period expires constitutes acceptance.

14. Governing law and dispute resolution

These terms are governed by the laws of the Republic of Türkiye.

Customers who qualify as consumers may apply to the Consumer Arbitration Committees or the Consumer Courts according to the applicable monetary thresholds. This right is not affected by the provision below.

General rules of jurisdiction apply to disputes between parties who do not qualify as consumers.

15. Contact and notices

Requests and notices concerning your account should be submitted by opening a support ticket in the panel. This ensures the correspondence is recorded and can be reviewed later.

If you do not have an account, or your question is of a general nature, you can reach us through our Discord server: https://discord.gg/6RwEbNr8bt

Notices to you are sent to the email address registered on your account and through the panel. Keeping your email address current is your responsibility.